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OVERVIEW:The Clinical Educator (CE) plays a crucial role in educating and mentoring new and existing clinicians. The CE will support the PAC Clinical Orientation Program by providing remote, national-level support to clinicians throughout their first three months of employment. The CE will collaborate with the PAC Clinical Orientation Program Coordinator to implement the new hire orientation process. The CE will support the clinical orientation process by working with clinical and operational stakeholders who are providing the orientation and education, as well as field mentors. This position is 100% administrative.
ESSENTIAL RESPONSIBILITIES:- In addition to supporting the ongoing PAC Clinical Orientation program, the CE will also allocate approximately 10 hours weekly to education department initiatives and an additional 10 hours weekly for emerging needs and escalations (both via remote assistance and office hours)
- The CE will support both new hires and existing clinicians
- The CE is the subject matter expert on QM Fallout support and will support all clinicians to MIPS QM Measure success for 2025 via live individual and national educational calls
- Educate on clinical documentation and PAC setting best practices via national live calls on rounding cadence, documentation review training, preventing and correcting quality metric fallouts
- Collaborate with Clinical Documentation Educators (CDE) as needed during the orientation process when deficiencies are identified to ensure proper coding and documentation requirements are being met
- Support MIPS-eligible clinician education MACRA/MIPS, BAA, Quality Measures & selection, and navigation of MIPS Portal via monthly Fallout Calls and office hours.
- A resource to the RMDs, CMLs, VPOs, and CPMs when there are clinical education concerns and opportunities for improvement
- Performs other clinical education duties as assigned by the National Director of Education and PAC Group President
- Collaborates with the Orientation Coordinator to promote successful onboarding outcomes
CORE COMPETENCIES AND ATTRIBUTES- Results Orientation/ Strategic Orientation/ Collegiality and Teamwork
- Values accountability, recognizing its importance, consistently delivers on initiatives and commitments
- Able to work collaboratively with others using a teamwork mindset, and unified approach
- Demonstrates a professional capacity to manage multiple priorities effectively and pivot to alternate tasks
- Exhibits a hands-on approach to effectively contribute to achieving objectives
- Demonstrates a results-oriented and action-driven approach, with a can-do and positive attitude.
- Ability to understand quality measure data and effectively translate it, ensuring they can adeptly educate clinicians and support improved performance
- Embrace PAC service line resources, tools, departmental lists, trackers, rosters, and actively support TeamHealth required education teaching initiatives with a positive attitude and a willingness to contribute to timely deadlines and benchmarks
- Possess a strong understanding of PAC environment best practices that lead to quality of care, patient safety, and the effectiveness of facility interpersonal relationships, as well as enhanced clinician productivity and performance, and translate this understanding during education
- Work closely with the PAC Orientation Coordinator to ensure that new hire orientation schedules are organized, efficient, and communicated in a timely manner to all stakeholders