This position is 24-hours per week with working days of Monday, Tuesday, and Thursday.
Bilingual Spanish speaking individuals are preferred but not mandatory! In this position, you'll be able to utilize your Bilingual Spanish communication skills to deliver exceptional customer service to our diverse patient base. Join us in making a meaningful impact on our patients' experience today!
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Under direction of provider(s), assist with patient care, assessment and procedures.
- Facilitate efficient flow of patients through the clinic. Serve as a critical link between the providers and patients by managing patient phone calls and communicating results of testing, surgery schedules, procedures, etc.
- Provide patient education regarding their condition. Facilitate a professional, personable and efficient atmosphere for the clinic.
- Collaborate with primary care providers in the treatment and well-being of all patients.
- Obtain vital signs, nursing history and physical assessment.
- Review lab results and process information to appropriate provider.
- Document patient care, procedures and patient assessments in the medical record and other clinic records. Obtain pre-certifications when necessary
- Complete patient care assignments based on severity of illness, scope of professional practice and individual strengths and weaknesses.
- Maintain neat and clean patient exam rooms and work areas; follows infection control policies and procedures in cleaning equipment and all areas of the clinic.
- Participate in quality assessment and performance improvement activities.
- If site applicable- Maintain orderly sample drug supply room and ensure appropriate documentation is maintained on dispensing of sample drugs.
- Work as a team with other members of the clinic to ensure the highest quality of care at all times.
- Demonstrate positive interpersonal relations in dealing with fellow employees, patients, and providers so that productivity and positive employee relations are maximized.
- Maintain strict patient confidentiality in accordance with clinic policy.
- Other duties as required and assigned by the Providers or Operations Team. These may, on occasion, be unrelated to the position described here.